Toll free‎‎: (866) 931-7775
Winnipeg:(204) 318-6162

Privacy Policy

Privacy Policy

1.Sites covered by this Policy Statement

This Privacy Statement applies to all SmartTech Windows and Doors owned websites and domains, and our wholly owned subsidiaries (SmartTech Windows and Doors websites.")
Links to non SmartTech Windows and Doors websites
The SmartTech Windows and Doors websites may provide links to third-party websites for your convenience and information. If you access those links, you will leave the SmartTech Windows and Doors website. SmartTech Windows and Doors does not control those sites or their privacy practices, which may differ from SmartTech Windows and Doors 's. We do not endorse or make any representations about third-party websites. The personal data you choose to give to unrelated third parties is not covered by the SmartTech Windows and Doors Privacy Statement. We encourage you to review the privacy policy of any company before submitting your personal information. Some third-party companies may choose to share their personal data with SmartTech Windows and Doors ; that sharing is governed by that third-party company's privacy policy.

2.Types of information we collect

This Privacy Statement covers personal information, non-personal data collection and aggregate reporting.

Personal information is information that is associated with your name or personal identity. SmartTech Windows and Doors uses personal information to understand better your needs and interests and to provide you with better service. Once you choose to provide us with personal information, you can be assured it will be used only to support your customer relationship with SmartTech Windows and Doors . We take seriously the trust you place in us. SmartTech Windows and Doors will not sell, rent or lease your personal information to others.
On some SmartTech Windows and Doors websites, you can order products or services, request information, subscribe to marketing or support materials, register yourself or your SmartTech Windows and Doors products, or apply for a job at SmartTech Windows and Doors . The types of personal information you provide to us on these pages may include name, address, phone number, e-mail address, user IDs and passwords, billing and transaction information, credit card information, contact preferences, educational and employment background, and job interest data.


Non-personal information is data about usage and service operation that is not associated with a specific personal identity. SmartTech Windows and Doors collects and analyzes non-personal information to evaluate how visitors use the SmartTech Windows and Doors websites.
Non-personal data we collect may include the pages visited on the SmartTech Windows and Doors websites, unique URLs1 visited within our website, browser type and IP address. Most non-personal data is collected via cookies or other analysis technologies.


3.Children’s Privacy

SmartTech Windows and Doors is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children's online activities and interests. SmartTech Windows and Doors does not knowingly collect information from children under the age of 13 and SmartTech Windows and Doors does not target its websites to children under 13.

4.How we use your information

SmartTech Windows and Doors uses your personal information to provide you with services and to help us better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits, to personalize promotional offers and to personalize some SmartTech Windows and Doors websites. Occasionally we may also use your information to contact you for market research regarding SmartTech Windows and Doors products or services. We will give you the opportunity to choose your privacy preferences regarding such communications.  You may, at any point, contact us to request an opt-on on future communication. Credit card information is used only for payment processing and fraud prevention. This information is not used for any other purpose by our financial services providers or SmartTech Windows and Doors and will not be kept longer than necessary for providing the services, unless you ask us to retain your credit card information for future purchases.
Personal data collected online may also be combined with information you provide SmartTech Windows and Doors through other sources such as product registration, call centers or public events such as trade shows or seminars.
Personal data given to SmartTech Windows and Doors may be transferred across state, provincial and/or country borders for the purposes of data consolidation, storage and simplified customer information management.
Non-personal data is aggregated for reporting about SmartTech Windows and Doors website usability, performance and effectiveness. It is used to improve the customer experience, usability and site content.

5.Who we share your information with

SmartTech Windows and Doors will not sell, rent or lease your personal information to others. SmartTech Windows and Doors will not share your personal information with third parties except in responding to your requests for products or services. Your permission will be requested when you submit your information. SmartTech Windows and Doors shares customer information across SmartTech Windows and Doors -owned business entities and companies working on our behalf, but only as required to meet your product or service requirements.
SmartTech Windows and Doors occasionally may contract with third-party service providers and suppliers to deliver complete products, services and customer solutions. Suppliers and service providers are required to keep confidential the information received on behalf of SmartTech Windows and Doors and may not use it for any purpose other than to carry out the services they are performing for SmartTech Windows and Doors . These service providers may change or we may contract with additional service providers to better accommodate our customers. SmartTech Windows and Doors will not share personal information with any other third parties without your permission, unless required by law enforcement action, subpoena, or local law.
SmartTech Windows and Doors or its related entities could merge with or be acquired by another business entity or some or all of their respective assets could be acquired. If such a combination or acquisition occurs, SmartTech Windows and Doors will make every reasonable effort to notify you in the event we share with the merging or acquiring entity some or all of your personal information to continue serving you.

6.Your Choices

SmartTech Windows and Doors gives you the choice of receiving a variety of information that complements our products and services. You can subscribe to receive certain product- and service-specific information and SmartTech Windows and Doors -wide marketing communications. SmartTech Windows and Doors -wide communications may include new product information, special offers, or an invitation to participate in market research. We give you a choice regarding delivery of SmartTech Windows and Doors -wide communications by postal mail, e-mail and telephone. You can make or change your choices at the data collection point. We will make every effort to honour your preferences. This option does not apply to communications for the purpose of administering order completion, contracts, support, product safety warnings or driver updates.

7.Your information and third-party companies

Certain SmartTech Windows and Doors services are linked with those from unrelated third-party companies, some which offer you the option to share with both SmartTech Windows and Doors and the third party personal data you provide. We will not share your personal information with those third-party companies unless you make that choice.

8.Access to and accuracy of your information

SmartTech Windows and Doors strives to keep your personal information accurate. We have implemented technology, management processes and policies to maintain customer data accuracy. We will provide you with access to your information, including making reasonable effort to provide you with online access and the opportunity to change your information. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data. Certain areas of SmartTech Windows and Doors ’s websites may limit access to specific individuals through the use of passwords and other personal identifiers.

9.Keeping your information secure

SmartTech Windows and Doors is committed to protecting the information you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, SmartTech Windows and Doors has in place appropriate physical and managerial procedures to safeguard the information we collect.
We use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data such as credit card information. SSL encryption is designed to make the information unreadable by anyone but us. This security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window.
Credit card numbers are used only for processing payment and are not used for other purposes. As part of real-time payment processing, SmartTech Windows and Doors subscribes to a fraud management service. This service gives you and SmartTech Windows and Doors an extra level of security to guard against credit card fraud to protect your financial data.

10.Contacting us

We value your opinions. If you have comments or questions about our privacy policy, please send them to the
This privacy statement applies to Canada

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Winnipeg office
646 Erin Street
Winnipeg, MB.
R3G 2V9
(204) 318-6162
Fax  (204) 800-1872
Main office
2160 HWY 7 W. #6
Concord, ON.
L4K 1W6
Toll free‎ (866) 931-7775
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